Privacy Policy

At Riva by Ruchika, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you shop or browse on our website, we may collect:

• Name, phone number, email address, and delivery address

• Payment details (processed securely via payment gateways)

• Browsing data like cookies and device information to improve your experience

2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Send order updates and customer support messages

• Improve our website, products, and services

• Send promotional updates (only if you opt-in)

3. Data Security

We take all reasonable steps to protect your information from misuse, loss, or unauthorized access.
All online transactions are secured via encrypted payment gateways.

4. Sharing of Information

We never sell, rent, or trade your personal information.
We may share it only with trusted third-party partners such as delivery services or payment processors to complete your order.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies anytime through your browser settings.

6. Policy Updates

We may occasionally update this policy. The latest version will always be available on this page.